Insights
User ExperienceE-commerceProduct RecommendationRetention StrategiesWeb Development

How to do this: RECOMMENDED

Hi! In this series, I’m sharing daily-basis wisdom about simple yet underestimated things that managers and owners stumble upon. Some get stuck on the logic; others battle with retention and UX

Today’s idea: The logic of the “Recommended” function. For free

As always — JUST COPY ME and you’ll prosper. The logic, side cases, and architecture are already considered

Studio Asset

What is it?

It’s a feature where a user sees an entity (product, content, service) suggested specifically for them

Why do you need it? If you’re an e-commerce store or a content platform, this is a must-have

Why? Retention and TTV (Time to Value). It keeps users engaged and increases the average check

The Core Logic: Matching vs. Similar

Here is where most people fail. Let’s take e-commerce as an example:

Similar: You’re looking at a blue hoodie, and I show you... another blue hoodie

*Result:* The user is confused and keeps browsing

Matching: You’re looking at a hoodie, and I show you matching sports pants, socks, or a fleece hat

*Result:* A satisfied customer and a bundle proposal that hits a 10/10 NPS

The Rule: Focus on what *matches* the current need, not just what *looks like* the current item. Think about the user's intent

*Example:* A book about a single mom in her 30s. Don't just recommend another "fiction" book. Recommend a book about building a home business or psychological self-help. See the pattern?

Implementation & UX: The "Side Quest" Rule

1. Placement: The "Recommended" section is a side quest

Never put it in the way of the core user flow. Place it when the target event is either finalised or nearly finished (e.g., in the cart or right after a purchase). Keep your core metrics safe

2. UI: Keep it simple. Use a carousel with the same entity components but under a different title. Give the user an option to choose without leaving the page

3. The Database (Code): Less code = less bugs

1. Reusable Components: Use the same UI card but with different props

2. Joint Tables: Don't mess up your main product table. Create a separate table for "Recommendations" that maps Product IDs to Recommended IDs with priority parameters

Gaps and Forgotten Moments

Nowadays, building a SaaS over a weekend is easy, but proper testing, UX, and CustDev are often forgotten

This logic is built on 8+ years of experience

You can just copy this, or ask me to help. I’ve been doing this for a long time

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